WePlayIn.Band

Terms and Conditions of Service

1. Introduction and Scope

These Terms and Conditions (“Terms”) govern your access to and use of the WePlayIn.Band platform, including the mobile applications (iOS and Android), web application, and all related services (collectively, the “Service”), operated by Appfab Technology (“we”, “us”, “our”, or the “Provider”). By creating an account, subscribing to a plan, or otherwise using the Service, you (“User”, “you”, or “your”) agree to be bound by these Terms. If you do not agree, you must not use the Service. These Terms apply to all Users, including musicians, orchestra administrators, directors, and managers. Additional responsibilities for orchestra administrators are outlined in Section 12. Provider Information:

2. Definitions
  • “Account” means the personal account created by a User to access the Service.
  • “Subscription” means the paid plan selected by a User or Orchestra Administrator granting access to the Service for a defined period.
  • “Orchestra” means any musical ensemble, band, or group managed through the Service.
  • “Content” means any data, text, images, documents, sheet music, audio recordings, or other materials uploaded, submitted, or generated by Users through the Service.
  • “Add-On Module” means optional feature packages available for purchase in addition to a Subscription plan.
  • “Orchestra Administrator” means the User who creates an Orchestra on the platform or is granted administrator privileges, and who is responsible for the Subscription associated with that Orchestra.
3. Eligibility

To use the Service, you must:

  • Be at least 16 years of age
  • Have the legal capacity to enter into a binding agreement
  • Provide accurate, complete, and current registration information
  • Not have been previously suspended or removed from the Service

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. Account Registration and Security

4.1 Registration. You must create an Account to use the Service. You agree to provide accurate and complete information during registration and to keep this information up to date. 4.2 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. You must notify us immediately at info@appfabtech.com if you become aware of any unauthorized use of your Account. 4.3 One Account per Person. Each User may maintain only one Account. Creating multiple Accounts for the same person is prohibited and may result in termination of all associated Accounts.

5. Description of the Service

WePlayIn.Band is a Software-as-a-Service (SaaS) platform designed for the management of amateur and semi-professional musical ensembles. The Service provides tools for:

  • Event planning and calendar management (rehearsals, concerts, meetings)
  • Musician attendance tracking and availability management
  • Repertoire organization and music library management
  • Internal communication (messages and news/announcements)
  • Orchestra member and section management
  • Venue management
  • Push and email notifications
  • Role-based access control and permissions

Additional features, depending on the Subscription plan, may include:

  • Director dashboard and analytics
  • Data export capabilities
  • Compensation and expense management
  • Sheet music management (Add-On Module)
  • AI-powered assistant (Add-On Module)

We reserve the right to modify, update, or discontinue features of the Service at any time. We will provide reasonable notice of material changes that affect your use of the Service.

6. Subscription Plans and Pricing

6.1 Plans. The Service is offered through the following Subscription plans:

  • Community Edition — Designed for small ensembles, with a limit on the number of musicians per Orchestra.
  • Professional Edition — Designed for larger ensembles, with unlimited musicians and advanced management features.

The current features, pricing, and musician limits for each plan are published on our website at weplayin.band/pricing. 6.2 Add-On Modules. Certain features are available as optional Add-On Modules for the Professional Edition. Add-On Modules are subject to separate pricing and may be added or removed during the Subscription period. 6.3 Pricing Changes. We may adjust pricing for Subscription plans and Add-On Modules. Any price changes will:

  • Be communicated to you at least 30 days before taking effect
  • Apply only at the start of your next renewal period
  • Not affect the current paid Subscription period

If you do not agree with a price change, you may cancel your Subscription before the new pricing takes effect.

7. Payment Terms

7.1 Billing Cycle. Subscriptions are billed annually. The billing period begins on the date of initial Subscription activation. 7.2 Payment. Payment is due at the beginning of each billing period. We accept the payment methods indicated during the checkout process. You agree to provide valid and up-to-date payment information. 7.3 Automatic Renewal. Unless cancelled before the end of the current billing period, your Subscription will automatically renew for another annual period at the then-current price. We will send a reminder notification at least 14 days before the renewal date. 7.4 Failed Payments. If a payment fails, we will attempt to process the payment again and notify you. If payment remains unsuccessful after 14 days, we may suspend your access to the Service until the outstanding amount is settled. 7.5 Taxes. All prices are exclusive of applicable taxes (including VAT) unless otherwise stated. You are responsible for paying any applicable taxes associated with your Subscription.

8. Right of Withdrawal (EU Consumers)

8.1 Withdrawal Period. If you are a consumer within the European Union, you have the right to withdraw from your Subscription within 14 days of purchase without giving any reason, in accordance with Directive 2011/83/EU. 8.2 How to Withdraw. To exercise your right of withdrawal, you must inform us of your decision by sending a clear statement to info@appfabtech.com before the 14-day period expires. You may use the following model withdrawal form, but it is not obligatory: “I hereby give notice that I withdraw from my contract for the provision of the WePlayIn.Band service. Ordered on [date]. Name of consumer. Address of consumer. Date. Signature (only if sent on paper).”</em > 8.3 Effects of Withdrawal. If you withdraw, we will reimburse you for all payments received from you without undue delay and no later than 14 days from the day on which we are informed of your decision. The reimbursement will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. 8.4 Early Access. If you have requested that the Service begin during the withdrawal period and you subsequently withdraw, you will be liable for an amount proportionate to the Service provided up to the date you communicated your withdrawal, in comparison with the full coverage of the contract.

9. Cancellation and Refunds

9.1 Cancellation by the User. You may cancel your Subscription at any time by contacting us at info@appfabtech.com. Upon cancellation:

  • Your Subscription will remain active until the end of the current paid billing period
  • No further charges will be applied
  • You will retain access to the Service until the end of the paid period

9.2 Refunds. Except as required by applicable law (including the right of withdrawal described in Section 8), Subscription fees are non-refundable. Pro-rata refunds are not available for partial billing periods. 9.3 Data After Cancellation. After your Subscription expires, your data will be retained for 90 days during which you may request an export using the data portability tools described in Section 20. After this period, your data will be deleted in accordance with our Privacy Policy.

10. Acceptable Use

You agree to use the Service only for its intended purpose of managing musical ensembles and related activities. You must not:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
  • Upload, transmit, or distribute any Content that is defamatory, obscene, threatening, harassing, or that infringes on the intellectual property rights of others
  • Attempt to gain unauthorized access to any part of the Service, other Users’ Accounts, or any systems or networks connected to the Service
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to send unsolicited communications (spam) to other Users
  • Reverse engineer, decompile, or disassemble any aspect of the Service
  • Use automated tools (bots, scrapers, crawlers) to access the Service without our prior written consent
  • Resell, sublicense, or redistribute the Service or any part thereof
  • Share your Account credentials with other individuals or allow multiple people to use a single Account
  • Circumvent any usage limits, musician limits, or other restrictions associated with your Subscription plan

We reserve the right to suspend or terminate your Account if we determine, at our reasonable discretion, that you have violated these acceptable use requirements.

11. User Content

11.1 Ownership. You retain ownership of all Content you upload or create through the Service. We do not claim any ownership rights over your Content. 11.2 License to Us. By uploading Content to the Service, you grant us a limited, non-exclusive, worldwide license to store, process, display, and transmit your Content solely for the purpose of providing and improving the Service. This license terminates when you delete the Content or when your Account is closed. 11.3 Responsibility. You are solely responsible for the Content you upload and for ensuring that it does not violate any applicable laws or third-party rights, including copyright and privacy rights. In particular, if you upload sheet music or other copyrighted material, you must have the necessary rights or licenses to do so. 11.4 Removal. We reserve the right to remove any Content that violates these Terms or applicable law, without prior notice.

12. Orchestra Administrator Responsibilities

If you create or manage an Orchestra on the platform, you assume the following additional responsibilities: 12.1 Subscription Management. The Orchestra Administrator is responsible for the Subscription associated with the Orchestra, including timely payment of fees. 12.2 Data Controller Role. As the Orchestra Administrator, you act as an independent data controller (or joint controller, as applicable under GDPR) for the personal data of musicians within your Orchestra. You must:

  • Have a lawful basis for processing your musicians’ personal data
  • Inform musicians about how their data is used within the Orchestra
  • Respond to musicians’ data protection requests (access, rectification, deletion) in a timely manner
  • Comply with all applicable data protection laws, including the GDPR

12.3 Appropriate Use. Orchestra Administrators must use the Service and the data accessible to them solely for legitimate orchestra management purposes. Misuse of musician data, including unauthorized sharing outside the platform, may result in Account suspension or termination. 12.4 Musician Management. You are responsible for ensuring that musicians added to your Orchestra have consented to participate and are aware of these Terms and our Privacy Policy.

13. Intellectual Property

13.1 Our Rights. The Service, including its design, source code, algorithms, graphics, trademarks, logos, and documentation, is the exclusive property of Appfab Technology and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited right to use it as described herein. 13.2 Feedback. If you provide suggestions, ideas, or feedback about the Service (“Feedback”), you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you. 13.3 Restrictions. You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code, unless applicable law expressly permits such actions.

14. Service Availability and Support

14.1 Availability. We strive to maintain the Service available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (with reasonable advance notice)
  • Unscheduled maintenance required for urgent security or stability issues
  • Events beyond our reasonable control (see Section 18)

14.2 Support. We provide technical support via email at info@appfabtech.com. Priority support is available to Professional Edition subscribers. Response times may vary depending on the complexity of the issue and the Subscription plan. 14.3 Updates. We may update the Service from time to time to introduce new features, improve performance, or address security issues. Such updates are provided as part of the Service and do not require additional payment, unless they are offered as a separate Add-On Module.

15. Limitation of Liability

15.1 Service Provided “As Is”. To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 15.2 Limitation. To the maximum extent permitted by applicable law, Appfab Technology shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or business opportunities
  • Any damages arising from the use or inability to use the Service
  • Any damages resulting from unauthorized access to or alteration of your Content
  • Any damages arising from the conduct of third parties on the Service

15.3 Cap on Liability. In any event, our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the total amount of fees paid by you to us during the 12 months immediately preceding the event giving rise to the claim. 15.4 Mandatory Consumer Rights. Nothing in these Terms shall exclude or limit our liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, (c) any liability that cannot be excluded or limited under applicable EU consumer protection law, including Directive 2019/770 on digital content and digital services. If you are a consumer in the EU, you benefit from any mandatory provisions of the law of the country in which you reside.

16. Indemnification

You agree to indemnify, defend, and hold harmless Appfab Technology, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the Service in violation of these Terms
  • Content you upload or make available through the Service
  • Your violation of any applicable law or third-party rights
  • Your breach of data protection obligations as an Orchestra Administrator

This indemnification obligation does not apply to the extent that the claim arises from our own negligence or willful misconduct.

17. Suspension and Termination

17.1 Suspension by Us. We may suspend your access to the Service immediately if:

  • You breach these Terms, including the Acceptable Use provisions
  • Your payment is overdue by more than 14 days
  • We are required to do so by law or a court order
  • Your use of the Service poses a security risk to the Service or other Users

We will notify you of the reason for suspension and, where possible, give you an opportunity to remedy the breach before suspension takes effect. 17.2 Termination by Us. We may terminate your Account and these Terms if:

  • You materially breach these Terms and fail to cure the breach within 14 days of being notified
  • Your Account has been suspended for more than 30 consecutive days
  • We decide to discontinue the Service (with at least 60 days’ prior notice)

17.3 Termination by You. You may terminate your Account at any time by contacting us at info@appfabtech.com. The provisions of Section 9 (Cancellation and Refunds) apply. 17.4 Effects of Termination. Upon termination:

  • Your right to access and use the Service ceases immediately (or at the end of the paid period if terminated by you)
  • We will retain your data for 90 days, during which you may request an export
  • After 90 days, your data will be permanently deleted in accordance with our Privacy Policy
  • Sections that by their nature should survive termination (including Sections 11, 13, 15, 16, 21, and 22) will continue to apply
18. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, power outages, internet service provider failures, cyberattacks, or labor disputes. In such cases, our obligations will be suspended for the duration of the force majeure event.

19. Artificial Intelligence Features

19.1 AI-Powered Features. The Service may include optional artificial intelligence (AI) features, such as the “Wolfgang AI Assistant” Add-On Module. These features use third-party AI models to process natural language commands, analyze data, and generate responses. In accordance with Regulation (EU) 2024/1689 (the EU AI Act), we provide the following transparency information:

  • AI-generated outputs: Responses, suggestions, and analyses produced by AI features are generated automatically by machine learning models. They may contain inaccuracies or errors and should not be relied upon as the sole basis for decisions
  • Human oversight: AI features are designed as assistive tools. All actions suggested by the AI (such as creating events or updating attendance) require user confirmation before being applied
  • Data processing: When you use AI features, your text inputs and relevant contextual data (such as orchestra events, repertoire, and attendance records) are sent to third-party AI service providers for processing. Voice recordings, when used, are transcribed and processed as described in our Privacy Policy
  • No autonomous decision-making: AI features do not perform automated decision-making that produces legal effects or similarly significant effects on Users within the meaning of Article 22 of the GDPR
  • Limitations: AI-generated content, including score analysis and management suggestions, is provided for informational purposes only. We do not warrant the accuracy, completeness, or suitability of AI outputs for any particular purpose

19.2 Opting Out. AI features are optional and must be explicitly enabled by the Orchestra Administrator. Musicians are not required to interact with AI features to use the core functionality of the Service.

20. Data Portability and Export

20.1 Right to Data Portability. In accordance with Article 20 of the GDPR and Regulation (EU) 2023/2854 (the EU Data Act), you have the right to receive your data in a structured, commonly used, and machine-readable format. 20.2 Export Capabilities. We provide data export functionality that allows you to download your data, including:

  • Orchestra member lists and profiles
  • Event history and attendance records
  • Repertoire and music library data
  • Messages and announcements
  • Uploaded documents and sheet music files
  • Compensation and expense records (where applicable)

Exported data is provided in standard formats (such as CSV, JSON, or PDF) to facilitate transfer to alternative services and prevent vendor lock-in. 20.3 Export Requests. You may export your data at any time through the in-app export features or by submitting a request to info@appfabtech.com. We will fulfill export requests within 30 days of receipt. 20.4 Post-Termination Export. After cancellation or termination of your Subscription, your data will be available for export for 90 days, as described in Section 9.3. We encourage you to export your data before your Subscription ends.

21. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data. By using the Service, you acknowledge that you have read and understood our Privacy Policy. We process personal data in compliance with Regulation (EU) 2016/679 (GDPR) and applicable national data protection legislation. Our servers are located exclusively within the European Union.

22. Governing Law and Dispute Resolution

22.1 Governing Law. These Terms are governed by and construed in accordance with the laws of Italy, without regard to its conflict-of-law provisions. 22.2 EU Consumer Rights. If you are a consumer habitually resident in the EU, you also benefit from any mandatory protections provided by the law of your country of residence. Nothing in these Terms affects your rights as a consumer under applicable EU law. 22.3 Dispute Resolution. In the event of a dispute arising from these Terms or the use of the Service, we encourage you to contact us first at info@appfabtech.com to seek an amicable resolution. 22.4 Online Dispute Resolution. In accordance with Regulation (EU) No 524/2013, you may submit disputes to the European Commission’s Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr</a >. 22.5 Jurisdiction. If amicable resolution is not possible, any disputes shall be submitted to the exclusive jurisdiction of the courts of Pisa, Italy, unless mandatory provisions of consumer protection law require a different forum (in which case, the courts of your place of residence shall have jurisdiction).

23. Modifications to These Terms

We may update these Terms from time to time to reflect changes to our Service, legal requirements, or business practices. When we make material changes:

  • We will notify you at least 30 days in advance via email and/or an in-app notification
  • We will update the “Last Updated” date at the bottom of these Terms
  • We will provide a summary of the key changes

Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service and cancel your Subscription before the changes take effect.

24. General Provisions

24.1 Entire Agreement. These Terms, together with the Privacy Policy and any applicable Subscription order, constitute the entire agreement between you and Appfab Technology regarding the Service and supersede all prior agreements and understandings. 24.2 Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent. 24.3 Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. 24.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to a successor entity in the event of a merger, acquisition, or sale of substantially all of our assets, provided that the successor agrees to be bound by these Terms. 24.5 Notices. All notices to us should be sent to info@appfabtech.com. We will send notices to you at the email address associated with your Account. 24.6 Language. These Terms are provided in English. In the event of a conflict between translated versions and the English version, the English version shall prevail.

25. Contact Information

If you have any questions about these Terms, please contact us at: Appfab Technology Viale della Repubblica 9, Pontedera, Italy
Email: info@appfabtech.com
Website: www.weplayin.band
Last Updated: April 4, 2026 By using the WePlayIn.Band platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.